Freelance Interview Series – Navigating Childcare as a Small Business Owner with Maria West

Freelance Interview Series – Navigating Childcare as a Small Business Owner with Maria West

Maria West is a copywriter, self-proclaimed hype woman for parenting brands in DTC, e-commerce, and tech, and mom to two boys. 

She regularly shares her freelance experiences with her community and today we’ve asked her to share her top tips for navigating remote work, parenting, and childcare.

Navigating Childcare as a Small Business Owner

How has your remote work schedule shifted since starting a family?

I was laid off from my full-time job as an in-house content marketing manager early pandemic (April 2020), only six weeks after returning from my maternity leave with my first son. Once I started freelancing after that, it was a struggle to balance a baby at home and work when things ramped up beyond being able to fit it in at naptime. I hired a babysitter a few days a week — my husband’s company at the time covered a sitter service for a certain amount of days, which was a huge benefit for us. Then we started him in full-time daycare when he turned one, even though I wasn’t working full-time hours. It worked for us, though!

What does your current child care situation look like? What steps did you take to decide what was best for you and your family?

Right now, my oldest son (almost three years old) goes to full-time daycare. He thrives there and is learning so much, and I’m not the kind of mom who is going to plan 1,398 learning and sensory activities at home every day. I love daycare because I know the teachers are qualified and love the kids. When I have sitters at home, I tend to get anxious about everything I can hear (e.g. they didn’t put on the sound machine for a nap so he’s crying, etc.). My seven-month-old is still home full-time with me, but I book a sitter a few hours a week if I need it using the SitterTree app. He’s pretty chill and naps a good bit so I can still manage things (for now 😅). I went past my limit last month with work and felt how hard it was to juggle everything — do not recommend.

Talk to us about ramping up a freelance business after taking maternity leave.

Coming back from maternity leave was a lot harder than expected. My situation was unique in that I told (lovely!) existing clients that I would no longer be working with them when I returned because I was rebranding my biz to DTC Mom and focusing on the parenting/consumer space. So I lost some momentum, which was to be expected. I had a few brands lined up but ended up not working with them for one reason or another. The catch? Postpartum emotions are also 10x more intense. I flung around, interviewing for full-time roles and questioning everything. But my rebranding and networking paid off — the seeds I had planted came to fruition eventually. Only two months later, I was turning down opportunities due to not having the capacity.

This article from Kat Boogaard is awesome for leave planning.

What scheduling tips and tricks have you implemented to help you manage your day-to-day?

I use Calendly to book meetings and only open two-hour blocks on two days each week. This helps me easily align with my husband’s schedule if he needs to help with the baby during meetings. I also knock out whatever needs my “best brain” in the morning during my son’s first nap, since that’s when my energy is at its peak. Afternoons are optional work time if I need it, otherwise I will play/do errands, etc. Also, BLESS the schedule Gmail feature. 🙏🏼

I’m taking the full month of December off because I want to have some de-stress time with my baby when he’s more mobile and appreciative of things we can do together vs. just waiting for the next window to work (this isn’t good for anyone). It was important to me to have him home for his first year since I unexpectedly got that with my oldest (thanks, pandemic).

I AM STILL FIGURING THIS OUT. It’s not easy! My workouts, self-care, etc. really suffered when I took on too much work. There’s no “One Best Way.”

What advice do you have for freelancers with children at home who are trying to figure out how to balance it all?

Just because you work from home or work less than 40 hours per week doesn’t mean you have to have your kids with you. Don’t be afraid of childcare, and don’t be afraid to mix-and-match your childcare (like one kid in daycare, one with you or a nanny or grandparent). Also, don’t lose sight of your WHY. I wanted my baby home for his first year (like mentioned above) and one way I chose to not overload myself with work and make the most of that was by taking December off. You have to say no sometimes to make room for the yes.

If possible, have a partner with a steady/flexible job. 😜

 

40 Must-Have Tools for Content Creators

40 Must-Have Tools for Content Creators

This is a guest post contributed by Chayanika Sen. Chayanika is a freelance writer for B2B Tech and SaaS brands. She also educates new freelancers on how to scale their freelance businesses through her newsletter and consultation calls. Connect with her on LinkedIn.

When I started creating content 16 years ago, my only tool was Microsoft Word and an Oxford dictionary. Luckily, today, we have numerous tools to help make the content creation process easy, fast, and effective.

I know many of you use several tools in your daily content creation process, so I asked my creator community for their favorites. And here’s what I found! These are some of the most popular tools for creators, solopreneurs, and self-employed professionals.

 

Content Distribution Platforms

#1 Twitter

The little blue bird app is a must-have tool for every creator. It’s a great place to generate leads, network with peers, and discover opportunities you wouldn’t have imagined. Having a strong Twitter presence can catapult your business into new levels of growth. It just takes a little care and attention.

#2 Patreon

Patreon is fantastic for digital creators looking for new income streams. You can share exclusive content like articles and videos, sharing them with your “patrons” — audience members who pay a monthly fee to support you. Patreon helps you add a consistent source of monthly income and monetize the content you’re already creating. If you’re a podcaster, video creator, writer, journalist, non-profit, or gaming creator, I highly recommend it.

#3 Substack

Similar to Patreon, Substack is a subscription-based platform for writers and podcasters. With its clean interface and easy signup options, you can distribute paid content effortlessly.

#4 Medium

Nearly everyone knows Medium at this point. This ubiquitous content platform allows creators to distribute their content seamlessly. You can even use it for blogging and integrate it into your website.

Writing Tools

#5 Content Remix

Have a podcast? Want to increase its reach? Content Remix is a handy service that turns your podcast episodes into complementary blog posts, so you can promote your pod more effectively. Just share your audio and their writers will whip up an article in 3-5 business days.

#6 Copy.ai

Generate high-quality copy in minutes using this AI-powered tool. Copy.ai can help you create short-form and long-form written content efficiently. You just enter a bit of context, generate copy, edit the results, and publish.

#7 Do people say it

Do people say it is a super cool tool that gives you context for the words and phrases you use. It comes in handy for non-native English speakers especially.

#8 Lose the Very

The tool does what the name suggests. It helps you eliminate the word “very” from your vocabulary by giving you a concise adjective. Try Lose the Very yourself! Just plug in an adjective.

Editing Tools

#9 Grammarly

The free version of Grammarly includes spellcheck and readability suggestions, while the premium version helps you edit your content for grammar and syntax. It’s a helpful tool, especially for non-native writers. The tool also offers a plagiarism checker that comes in handy.

#10 Hemingway Editor

A great tool to help you write better, the Hemingway Editor helps you identify passive voice and hard-to-read sentences, offering simpler alternatives to improve each sentence. This is a must-have tool for writers!

#11 Pro Writing Aid

Find fragmented sentences and errors in your writing with the help of Pro Writing Aid, an AI-powered writing tool.

#12 Quillbot

Looking for another way to say that? Quillbot will rephrase what you write, helping you find better words for the same thing. It has a grammar checker, text summarizer, and plagiarism checker too.

#13 Word Tune

If writer’s block is hitting hard, Word Tune‘s AI writing assistant tool can help you rewrite, rephrase, and reword your article.

#14 CoSchedule Headline Analyzer

Make your headlines stand out! CoSchedule’s Headline Analyzer will score your headlines on a variety of factors, like complexity, clarity, and skimmability, offering simple suggestions that can radically improve them.

Transcription Tools

#15 Otter.ai

Use Otter.ai to transcribe meeting notes and interviews in real time.

#16 Descript

Generate transcriptions automatically and simultaneously edit your audio and video content with Descript‘s brilliant software.

Design Tools

#17 Canva

Canva‘s popular visual editor comes with predesigned templates and drag-and-drop elements to help you create beautiful images and clips for social media and more.

#18 Unsplash

Unsplash is a free stock image site that hosts gorgeous photos from professional photographers that will up-level your visual content instantly.

#19 Pixlr

Like Photoshop but way more intuitive, Pixlr is a browser-based image editor that you should bookmark. Use it to create a logo, a business card, and other key assets.

#20 Supermeme.ai

Want to create some viral memes fast? Use Supermeme.ai to generate memes in more than 110 languages.

SEO Tools

#21 Ubersuggest

Use Ubersuggest‘s keyword discovery tool to optimize your content for search engines and generate more traffic to your site.

#22 Clearscope

This SEO tool helps you optimize your content for search engine bots. It offers plenty of keyword suggestions and tips to improve relevance. Plus, Clearscope integrates with Google Docs and WordPress!

#23 SurferSEO

SurferSEO audits your existing content and gives you clear, actionable steps to ramp up its SEO value. Plus, it shows you performance metrics so you can track improvement over time.

Business Management Tools

#24 Harlow

Get organized, save time, and grow your business with Harlow — the intuitive freelance client management tool. Create proposals and contracts, organize your tasks, track time spent on projects, and invoice your clients automatically. Do it all from one dashboard.

#25 ZenBusiness

Register your LLC and DBA, get your bank accounts set up, and take care of all of the basics you need with ZenBusiness.

Video Tools

#26 Loom

Send a video pitch or share feedback with your team with Loom, the asynchronous video messaging tool. You can record a screenshare and send it to anyone in seconds.

#27 Krisp

Use Krisp to remove all the background noise and echoes during your calls, from the neighbor’s barking dog to the howling baby next door.

#28 Capsule

Collect video testimonials, send pitches, and edit short clips with Capsule — an intuitive, browser-based video tool for creatives.

Social Media Tools

#29 Hootsuite

Build your brand on social media with Hootsuite. Create and schedule all your social media content in advance using this tool.

#30 Buffer

Fill up your weekly social media queue with Buffer‘s easy-to-use social scheduling tools. You can link it up to all your social accounts and monitor engagement in-app.

#31 UTM.io

Generate trackable links in seconds with UTM.io. Create personalized templates for each social platform, then apply them to URLs to automatically append the links with the right parameters.

#32 Bitly

Shorten long links and track clicks easily with Bitly — a must-have social media tool.

Research Tools

#33 Answer the Public

Answer the Public is a helpful social listening tool gives you a clear snapshot of what your intended audience is searching for, so you can create content that answers their questions and ranks well.

#34 HARO

Make your content stand out from the crowd by incorporating expert quotes from the industry. Help a Reporter Out (HARO) lets you connect with experts to source quotes.

#35 Help a B2B Writer

Similar to HARO, Help a B2B Writer connects you with industry experts who you can tap for relevant quotes.

#36 Terkel

Many prominent brands source quotes from Terkel — another good Q&A tool.

Storage and Organization Tools

#37 Glasp

This “social web highlighter” makes it easy to keep tabs on the goodies you find online. Read a poignant quote or article? Glasp to the rescue. Highlight the parts you want to remember and easily save to your favorite note-taking apps.

#38 My Mind

My Mind is like an “extension of your mind” that gives you a space to store all your notes, thoughts, images, quotes, and highlights without burdening your brain.

#39 Notion Web Clipper

Easily save articles, videos, and websites for later with the Notion Web Clipper, an essential Chrome extension for Notion power-users. Just choose your destination database, give the link a title, and save.

#40 Pocket

Create a digital pocket for all that you find online. Save interesting articles and references to return to when you’re ready with Pocket. You can even curate a list based on your interests and read the kind of content you want to read.

What’s your favorite content creation tool?

Shoot us a message if your go-to freelance tools are missing from this list. We’ll be updating it regularly!

5 Ways to Find Freelance HR Jobs

5 Ways to Find Freelance HR Jobs

This is a guest post contributed by Jase Bluemontt. Jase has been a business consultant for over 3 years now. She teaches other entrepreneurs how to promote their businesses efficiently and find new gigs.

HR freelancing is a large and growing industry. The jobs are abundant and range from HR planning and policy, talent acquisition and recruitment, employee and leadership development, and more. And like many other freelance specialties, freelance HR work isn’t always discovered through online marketplaces, but rather through local relationships. One example that Forbes highlights is how business school professors often find freelance work as consultants or corporate educators through their industry contacts — not through a job website.

If you’re looking to land any of these positions, keep reading for our five tips on finding freelance HR jobs.

 

Understand the basics of networking

Networking is always helpful, but having connections is especially necessary for HR professionals because the industry is large and local. Return to the basics and mine contacts from past jobs or interactions. These contacts will become the foundation on which you can build your career going forward.

Don’t limit yourself to job fairs. Transform every business conference, training seminar, or university lecture into networking events by making contacts and spotting potential future clients. Starting a conversation is easier when you have prepared a basic elevator pitch, but always lead in by discussing common ground such as the event, location, or industry demands.

Study trends on modern recruiting

In a heavily competitive field, freelance HR workers have to stand out. They can do that by demonstrating a clear understanding of what HR managers do. Study the emerging trends in human resources — from the increasing usage of social media for vetting potential employees, to the adoption of software platforms for automating data entry and analysis processes.

Don’t be afraid to discuss these in detail by networking or offering your services. Despite the abundance of HR consulting businesses, many still hesitate to outsource HR, worried that an outsider’s perspective cannot provide tailored solutions. Displaying your expertise in the field reassures clients that freelancing isn’t a difficulty, but an advantage that gives you a keener and more objective analysis of the industry.

Learn how to cold pitch

Networking online is important too. Cold pitches are a necessary tool to connect with companies you want to work with. Pattern this after your basic elevator pitch and don’t forget to uniquely appeal to clients by highlighting common grounds and interests.

Here, it’s essential to do your homework. Discover your target clients’ mission and principles, as well as any recent launches or campaigns, to which you genuinely believe you can add value. Personalizing your cold pitch around a clear proposal will help you cut through the clutter of an overflowing inbox.

Build a personalized website

Whether you’re cold pitching or networking in person, it helps to have a portfolio to showcase your skills and accomplishments. A simple freelance website that showcases your services, including a profile and testimonials, is a great place to start.

This is a cost-efficient way to show off your professionalism and talents. However, websites require regular updates, so you need to look into a user-friendly website builder.

Explore talent marketplaces

Finally, work can be found in online marketplaces if you know where to look. Because an estimated 36% of American workers are involved in the gig economy, there are several websites for finding freelance HR jobs. These can range from Guru for experienced freelancers to Fiverr for beginners. Beyond websites, there are even social media groups on Facebook or threads on Reddit that serve as networking platforms while providing job opportunities.

Solely utilizing online talent marketplaces isn’t enough, though. Combining the above strategies could allow freelancers to find HR work more efficiently, and solidify the field of HR in the freelance revolution.

7 Email Templates for Freelancers

7 Email Templates for Freelancers

If client communication is a struggle for you, you’re not alone. It’s hard for most freelancers. And that’s especially true when it comes to writing emails. If you’re like me, you get stuck in a perfectionist spiral trying to get the wording just right, and 10 times out of 10, it ends up taking 10x longer than you expected.

Am I oversharing?
Do I sound friendly?
Will they take me seriously?

Luckily, after plenty of trial and error, we’ve come up with some foolproof freelance email templates to help you cut through the noise. I crowdsourced some of these from our freelance community and came up with a few myself.

Ready to stop stressing, send the email, and get back to running your business?

Cool. Let’s do it.

These freelance email templates will get your point across quickly — and make you look professional.

Template 1: How to Break Up With a Client

Coming up with what to say and how to say it when you’re facing an impending breakup can be daunting. This is one of the toughest emails to send, even if you’re certain that it’s time to say goodbye. You want to come across as professional and cordial, yet firm when needed. Use this template to end a client relationship gracefully while holding your boundaries.

Hi [CLIENT],

As we’ve discussed in the past few weeks, [REFERENCE ISSUES]. It’s become difficult to [INCLUDE YOUR CHALLENGE]. While I wish you the best of luck on this, I no longer feel I’m the right partner for you and I’ll need to transition off of the project.

In accordance with our contract, I will provide support for this project for the next two weeks and help you transition as best I can. At the end of the two-week period, I will send over a final invoice so we can close out the project.

In the next two weeks, I will be completing:

– TASK 1
– TASK 2
– TASK 3

Please don’t hesitate to reach out with questions. I’m happy to hop on a call to discuss further.

I appreciate your understanding and hope to stay connected. 

Thank you,
[NAME]

P.S. Check out our blog post, How to Break Up With a Bad Client, to find out why it’s important to include all these details in your email.

Template 2: How to Tell a Client You’re Not a Good Fit

You had a great discovery call. You like what they’re up to. But the work is just not the right fit. Maybe it doesn’t align with your current workload or calendar, or you just don’t want to take on the project. It can be hard to tell a potential client you don’t want to work together, and yet that email needs to be sent. Use this template to break the news.

Hi [POTENTIAL CLIENT],

Thank you so much for taking the time to share about your business and project. It was great to connect and learn more about what you’re doing!

At this time, this project is not going to be the right fit for me. Let me know if I can support you in any other way and let’s make sure to stay in touch!

All the best,
[NAME]

Template 3: How to Screen Clients Before the First Meeting

Your time is valuable so screening potential clients via email, before setting a meeting, is a smart way to make sure there’s actual potential there. I love the ideas Ashley Cummings shared on Twitter about what she includes in an email like this, so I combined her template and mine into this perfect pre-call email.

Hey [POTENTIAL CLIENT],

Thanks so much for reaching out. I’d love to see if I can support you on this project. Before scheduling a call, I want to share a little about me and my process to make sure it sounds like a fit for you.

I’ve been in this space for X years and have been lucky enough to work with a variety of companies, including [INSERT PAST CLIENTS].

My prices [START AT X OR RANGE FROM X TO Y] and my process is as follows:

[BRIEF BREAKDOWN OF YOUR PROCESSES — A FEW BULLETS OR SENTENCES MAX]

If this sounds like a fit, I’d love to get a call scheduled. Does [DATE/TIME] work for you?

I look forward to hearing your thoughts!
[NAME]

Template 4: How to Tell a Client You’re Going on Parental Leave

Welcoming a new child is so exciting, but it can be a weird topic to broach with clients. As awkward as it can feel, telling them ahead of time can help everyone plan for what’s to come, yourself included. I recommend using the template Kat Boogard shared, which she used to tell her clients she was going to take maternity leave.

Hey [CLIENT NAME],

I hope you’re having a great week! Sharing this sort of news is always kind of awkward — and that’s especially true in a remote and freelance environment. But, I figure if we worked side-by-side in the same office, this is the sort of thing that would come up naturally. So, I didn’t want to skip out on sharing with you.

I’m so excited to let you know that my partner and I are expecting our first baby in the middle of May!

As a freelancer without any sort of [maternity/paternity] leave, I don’t intend to unplug from my work for an extended period of time. However, I will be taking a short break to welcome this nugget into the world.

I’m told that babies (and deliveries!) are notoriously difficult to plan for. So, rest assured that I’ll definitely be in touch as that time gets closer to coordinate any necessary timelines, workload, etc. I fully intend to continue working after the baby arrives, and would love to keep collaborating with you on a regular basis (provided that feeling is mutual, of course!).

But, for now, I just wanted to loop you in on the happy news with an advanced heads up. Please don’t hesitate to let me know if you have any questions!

Thanks,
[NAME]

Template 5: How to Tell a Client You’re Taking Vacation

It can be nerve-wracking telling clients that you’re taking time off for vacation. What if they want to stop working together? What if it disrupts their needs? What if they think you’re not committed?

Anxiety aside, remember: Your need for a vacation (or even a mental health break) is both valid and crucial. Here’s a short and sweet template you can use to reassure your clients so you can enjoy some well-deserved time off.

Hey [CLIENT NAME],

I hope you’re doing well! I’m reaching out because I will be taking some much-needed time away from work. I plan to be offline from [INSERT DATES].

I want to make sure nothing slips through the cracks and that we can jump right back in when I get back, so here’s a list of things I plan to take care of before signing off:
– Task
– Task
– Task

Is there anything else you want me to get done or prep for?

Let me know,
[NAME]

Template 6: How to Pitch a Client Cold

Cold outreach is a powerful tool for getting in front of new clients, but writing a pitch email doesn’t come naturally to those of us who are not sales experts (*raises hand*)! I’ve learned that you have to be short and sweet while still sharing all the important details of how you can add value to this potential client’s business. It ain’t easy, but it’s definitely possible. Here’s a template I recommend customizing for your next round of outreach.

Hey [POTENTIAL CLIENT],

My name is [NAME], and [INSERT PERSONAL REFERENCE OR CONNECTION].

I’m reaching out because I am [INSERT OUTCOME-BASED ELEVATOR PITCH]. I’d love to work with your company.

Do you have time to talk about how I could support you in [INSERT HOW YOU CAN HELP] on either [INSERT TWO SPECIFIC TIMES IN NEXT 48 HOURS]?

I look forward to your response!

Thank you,
[NAME]

To better understand this template and the format, make sure you read our blog post The Art of Cold Pitching to Grow Your Freelance Business.

Template 7: How to Ask for a Testimonial

Testimonials are critical for your business. They speak to the value you offer clients and can spell the difference between landing a new client or losing them. The challenge is asking for it. It can feel vulnerable. But I promise, it doesn’t have to be scary or awkward. I really like the template Alyssa Towns shared, so I put our Harlow spin on it to create a short and sweet template for you to get the testimonials you need.

Hey [CLIENT NAME],

I hope you’re doing well! I’m reaching out because I’d love to update my testimonials page to include some words from you. It’s been such a pleasure working together and it would be great to highlight our work together!

If you’re willing to share a testimonial, will you please share 1-2 paragraphs explaining what you enjoyed about working together and the results you experienced?

I’m happy to send specific questions to answer if that’s easier for you as well.

Thanks in advance!
[NAME]

Take Our Templates!

Good communication is foundational to managing your freelance business. But sometimes the words are hard to find. So take our words and run with them! Customize these templates as much as you’d like, then make sure to use them. When you save all that time spent stressing over drafts, you can get back to the work that actually inspires you. And better yet — take more vacations. 😉

    Freelance Interview Series – Getting Into a Business Owner Mindset with Ashley Cummings

    Freelance Interview Series – Getting Into a Business Owner Mindset with Ashley Cummings

    Ashley Cummings is a freelance writer and content marketer with experience in DTC, SaaS, and more. She recently shared 11 lessons learned over her decade of freelancing in her newsletter, and we wanted to dive deeper and share her knowledge with you!

    Thinking Big as a Small Business Owner

    1. What are 1 or 2 of your top methods that helped you get into a true business owner mindset?

    Thinking big is primarily what helped me get into a business owner mindset. We often limit ourselves sometimes by thinking small.

    For example, we may think $250 for a long-form article is a lot of money, because we can buy a lot with $250, and it may be a lot of money to us personally. But, it’s not a big expense for your client. Instead of thinking what $250 means to you, think about what it means to a big company (nothing), and consider how much expertise and value you’re providing. That one article you write could bring your client several new customers worth thousands and thousands of dollars each. Charge accordingly.

    Also, thinking big isn’t limited to how much you charge. It can also mean thinking about growing your business. What are other ways you can scale and diversify your income? Can you start and monetize a newsletter? Build a community? Create software? Partner with other professionals on cool projects?

    When you think big, you create and earn big, too.

    2. How have you leaned on your network to grow your freelance business?

    Networking with other freelancers and content marketing professionals has been the single most important thing I’ve done to grow my business. When I started freelancing, the first place I went to get new clients was to my network. I did some work for previous companies, marketing friends, and even some of my dad’s advertising friends.

    As I’ve grown as a freelancer, I’ve made it a priority to make friends with freelancers who have similar clients and who work in the same niche as me. It’s also essential to meet up in person and develop real friendships. These are the people who I refer work to and who refer work to me. Not only do I refer work to these other freelancers, but I’ve partnered with several of them for new business initiatives.

    I always say people can’t hire you or refer you if they don’t know who you are. Carve out time to introduce yourself and build relationships.

      3. Talk to us about some important boundaries you’ve set with clients over the past 11 years.

      One of the adjustments I had to make moving from a 9-5 job to freelancing is to realize I’m the boss of a business and not an employee of my client’s business. This significantly changes how you interact with clients.

      Before I start any project, I take the lead and set expectations of how my processes work, how/when I respond to emails, what my turn around times are, what project management processes work/don’t work for me, and what my payment terms are. I also reinforce this by making sure my clients sign my contract.

      I think the most important boundary I’ve set is defining my payment terms before I start a project. If I’m working with a large organization that has an accounting team, I am flexible with their processes. For example, I like to get paid Net-0, but sometimes it’s not possible if you’re working with a huge SaaS company. The important thing is to communicate your expectations, what is realistic for them, come to a mutually beneficial agreement, and write it into your contract.

      Another boundary I set is when I need assignments and turn around times. I juggle 10+ clients every month, so it’s rare that I can take on a last minute assignment (sometimes, I can, but it’s rare). I ask my clients to send all the assignments they need in a month by the last week of the previous month. Then, we schedule due dates throughout the month that work for me, them, and my other clients. By planning a month in advance, it gives me and my clients enough time to realistically meet deadlines.

      4. Logistically, what were the most valuable things you did when first setting up your freelance business?

      The most valuable thing I did was set up a website and consult an accountant and a lawyer. It’s really difficult to stand out as a freelancer if you don’t have a website where you showcase your work. It adds credibility and shows clients you know how to write. In terms of setting up a business, there are a lot of things I do know how to do, but writing a contract and accounting aren’t part of my skill set. It was invaluable to hire professionals to handle my taxes and write my contract.

      5. What advice do you have for those at the beginning of their freelance journey?

      I would say make networking a priority. Join Twitter, LinkedIn, communities, and go to events IRL. The more friends you have, the more opportunities you’ll have to learn and grow. I also advise new freelancers to establish systems and processes to keep their business organized.

      Freelance Interview Series – Growing Your Freelance Business with Alexandra Frost

      Freelance Interview Series – Growing Your Freelance Business with Alexandra Frost

      Alexandra Frost is a journalist, freelance writer, and mother who has a passion for teaching and training young journalists. Her self-motivation and ability to achieve work-life harmony are just a couple of ways that she inspires us. She’s also grown her freelance business from $300/mo to $25,000/mo in just three years!

      We asked her to share her experience growing her freelance business and building her dream career.

      Building a Dream Career and Business

      1. What were your goals when you first started freelancing?

      My first article was published in my local paper at age 18 for $15, and it was a news brief about a local American Idol competition. Through college and my 20s, while I pursued a career in education, I used freelance writing as a side hustle, a passion project, and something to do for fun.

      While I loved teaching, especially teaching journalism, I still had a hunger to write more. When a news event would flash across the TV, I’d feel out of the loop that I wasn’t covering it. So I started freelancing with our city’s news station and newspaper, taking a story per week.

      My goals expanded and I started my own business doing freelance journalism and eventually content marketing. I wanted to cover the news and feature stories/trends, but I also wanted to get involved with the company’s missions, help them achieve their content goals, and feel like part of their direction and success.

      During the pandemic, when I switched to virtual teaching, I had much more time and greatly expanded my business- helping other businesses pivot their content to be pandemic-relevant. Shortly after, I had my fourth son and quit teaching, going full-time freelance, thriving in the flexibility of my new schedule and the creativity it allowed.

      2. Did your freelance goals shift over time?

      Yes. As my sons grew, and joined sports and needed cool shoes, and as I save for their colleges and prioritize date nights and short trips with my husband, money became a much larger factor. I went from making $300 per month freelancing a few months ago to my first $20,000 month this August while working part-time hours.

      I continue to be shocked and excited about how my business can support my growing family and the security it provides, in spite of the bad rap writers and other small business owners have for not having financial success (a myth!). Making more money than I could as a teacher was always a goal, and is now a reality.

      Many people think money is not an indicator of success, and while that is true, it’s wildly helpful in supporting my family and doing things I want to do in my life. Additional indicators I pay attention to, and prioritize as goals alongside that, include:

      • Working with companies and publications I believe in, who I think are making a difference or have strong ethics
      • Working with editors and project managers I find pleasant, challenging, and excellent to collaborate with
      • Finding a variety of interesting work that keeps me looking forward to sitting in the chair each morning and opening my computer
      • Proposing stories that matter personally to me

      3. You work part-time and have seen your business grow exponentially, do you have any scheduling tricks and tips to share?

      I set my schedule around the amount of time I prefer to work and parent, which for me is 50/50. I work Monday through Thursday, after spending time with my kids for breakfast, from 9 AM-12 or 1 PM. Then I have lunch with my kids and put them down for nap time.

      Having that time to run my business without them at home is essential to being able to Zoom and interview in peace. From 2-4 PM I do tasks that don’t require phone calls, such as writing articles, responding to publicists and sources, pitching, and research. Sometimes on busy days, I work until 5 PM.

      I reserve Fridays for fun outings with my family or professional development for my business that I don’t consider work, such as learning through reading my favorite writers’ articles, listening to a podcast while on a walk, or following interesting leads on social media. This results in approximately 20-25 ish hours of work, depending on the week.

      My biggest tip is to combine your availability for calls into a narrow window to give the rest of the day more flexibility. I also have a pretty hard rule against working weekends, evenings, or during vacations, though if I decided to go to the pool all afternoon with my kids, sometimes I’ll fit an hour in later in the evening instead.

      4. Were there any pricing and packaging shifts you made as your business grew?

      I have raised my rates throughout my career, as I am able to offer more prestigious clips and work experiences to new clients. I went from that original $15 story to recently a branded content piece for $3 per word. I believe in constantly reassessing rates (we have to pay our bills, after all).

      A mentee in my earliest years taught me to always negotiate, and that’s a rule that has served me incredibly well over the years. There have been a handful of times I didn’t negotiate rates, but overall it’s a process for me that ensures there’s no money left on the table for the work I’m providing.

      I also expanded to offer media consulting to publicists, helping bridge the gap between publicists and journalists. I realized they often feel they are shooting out pitches without much information on what would most benefit journalists, so I decided to work with them.

      I also provide freelance and business coaching to new and mid-level writers, helping them pursue this career path, and I mentor young journalists. This is one of my favorite parts of my job, as I still love teaching.

      5. What advice would you give freelancers just starting out who can’t clearly see a path to more money and a sustainable career?

      First I would identify what barriers you perceive to be in the way. Here are a couple of challenges the writers I coach and mentor talk about and some I’ve been through myself.

      “There aren’t any clients/publications interested…”

      This is very tough. I’d look at this as a five-year goal rather than something that will be solved next month. And every year within that five years, you will be surprised to have more clients coming to you than the previous year. Make pitching a hobby, a way of life, and a go-to activity that you do when you need a break from your other tasks.

      I truly believe my business’s success is because I love the chase, I love reaching out to new clients or publications and learning what they want and how to pitch that, or provide that to them. Constantly pursuing new opportunities (daily, weekly) will result in many no’s, but eventually many yes’s.

      “I don’t know how to do XYZ…”

      Fake it til you make it has never been more true. If you know how to communicate, research, and write, you can figure out a lot more than you think. I didn’t know the first thing about medical devices, and now I contribute copywriting to a major health tech company. I didn’t know much about fashion, but then I was writing blogs for a top NYC stylist and a well-known fashion line.

      If you are confident you can do the work, do a ton of research to educate yourself, and make it happen. I’ve also built a community along the way, from freelancing friends I text with regularly to online communities, chat boards, and coaches I’ve paid to learn from. All of these help along your journey of self-education and collaboration.

      “I don’t know my niche.”

      Well, neither do I. I highly disagree with people who say you have to have a single niche, because I don’t, nor do I want to. I definitely have areas I focus on and am passionate about, such as health and wellness, parenting and kids, and education. But I’ve also written about dog food, medical claim denials, camping, and sustainability this month. While it helps to narrow down your passions, don’t count yourself out for projects that aren’t your typical path. This also helps keep every day fresh and exciting – ultimately preventing burnout.

      “I’m not sure where to find opportunities.”

      Sign up for newsletters where people post jobs, such as Sonia Weiser’s and Write Jobs Plus, along with following editors and marketing leads on Twitter and LinkedIn. Every piece of junk mail you receive via mail or email came from a marketing team. Reach out to them and introduce yourself, and share a few relevant links to projects you’ve worked on.

      Finally, consider the connections sources themselves have. They might have a friend at a similar company looking for a blogger, copywriter, etc. Ask editors and marketing professionals you love if they’ll pass your name along to others in their network. Gather testimonials as you go to display them on your website/portfolio. Finally, speak confidently about yourself, your business, and your services, and others will be attracted to that confidence.